Security
Our data centre is manned 24 hours a day, 7 days a week, so that if anything goes wrong engineers can respond quickly and effectively to the problem.
Access to our data centre is via a master access list using Smart Card authentication. Access to the data centre is by authorization only.
CCTV operates throughout the facility
Cooling & Fire Protection
The temperature of the data centre is kept at a steady 20oC to allow optimum equipment performance.
Our fire detection system monitors the room for any sign of fire and allows operators to respond to such a situation using a variety of fire suppression techniques.
Facilities
The data centre offers a secure, resilient environment for our web hosting platform. Based in a secure facility the data centre is built to an N+1 specification, so that if any particular service fails - e.g. electricity or air conditioning - another backup service automatically takes over the failed service's job.
Power
Dual power feeds enter the building at different points and Uninterruptible Power Supplies (UPS) ensure that all power to the server area is clean and spike free. In the event of a power outage the UPS can take the entire data centre load for up to five minutes. However within 20 seconds our redundant generators are able to indefinitely take on the entire data centre load.
100% Cisco Gigabit Network
Our network operates on industry leading network equipment from Cisco Systems, all our switches and routers are developed by Cisco. Our network is based on gigabit technology which means that it runs at a speed of 1000 Mb per second, most web hosting networks are limited to 100 Mb per second.
Our network also utilises 100% CAT6 network cable, CAT6 cable contains four pairs of copper wire and unlike CAT5, utilises all four pairs. CAT6 supports Gigabit (1000 Mbps) Ethernet and supports communications at more than twice the speed of CAT5e, the other popular standard for Gigabit Ethernet cabling
Connectivity
We operate a multi-homed network utilising BGP4 technology, simply put we have multiple connections to the Internet with different backbone providers, should any connection fail our other connections automatically take all the traffic. Not only does this mean that we are very unlikely to lose connectivity to the Internet but it also means that traffic moving to and from our network can choose from a range of paths to get to it's final destination, this means that we have been able to configure the network to always take the fastest paths.
